FAQ - Frequently Asked Questions

📦 Shipping

How long does delivery take?

Orders are processed within 1-2 business days. Estimated delivery time is 5-10 business days within the United States.

How much does shipping cost?

We offer free shipping on orders over $X. For smaller orders, shipping costs are calculated at checkout.

Can I track my order?

Yes! You will receive an email with your tracking number once your order has been shipped.

Do you ship internationally?

Yes, we ship to Canada, the United Kingdom, and Europe. Delivery times and costs vary by destination.

↩️ Returns & Refunds

What is your return policy?

We accept returns within 30 days of receiving your order, provided the product is unused and in its original packaging.

How do I start a return?

Contact us via chat or email with your order number and we will guide you through the process.

When will I receive my refund?

Once we receive and approve the returned item, your refund will be processed within 5-7 business days.